Effective Date: January 1, 2026

1. Introduction

Gracie Barra Chantilly (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, enroll in our programs, or interact with our staff and systems (including phone, text, email, and AI-assisted services).

2. Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number

Email address

Age or date of birth (for class placement)

Emergency contact details

Billing and payment information

Usage & Technical Information

Website usage data (pages visited, time spent)

Device and browser information

IP address (for security and analytics)

Communication Data

Call recordings (for training and quality assurance)

Text messages, emails, and form submissions

Chat interactions with AI or automated assistants

3. How We Use Your Information

We use your information to:

Schedule classes, trials, and memberships

Communicate about programs, events, and updates

Process payments and manage accounts

Improve customer service and training quality

Operate and improve our website and systems

Comply with legal and safety requirements

4. AI, Automation & Communications

We may use automated systems, including AI-powered receptionists, SMS reminders, and email tools, to respond to inquiries, confirm appointments, and provide information. These systems only use data necessary to perform their function and follow the same privacy and security standards described in this policy.

5. Information Sharing

We do not sell or rent your personal information.

We may share information only with:

Trusted service providers (payment processors, CRM, scheduling software)

Legal or regulatory authorities when required by law

Internal staff for academy operations

All third parties are required to protect your data.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we take privacy and security seriously.

7. Children’s Privacy

Gracie Barra Chantilly provides programs for children. We collect children’s information only with the consent of a parent or legal guardian and use it solely for program participation, safety, and communication.

8. Your Rights & Choices

You may:

Request access to your personal information

Request corrections or updates

Opt out of marketing communications at any time

Request deletion of your data, subject to legal or operational requirements

To make a request, contact us using the information below.

9. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and analyze traffic. You can adjust cookie preferences in your browser settings.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Gracie Barra Chantilly
4200 Lafayette Center Dr Suite N, Chantilly Virginia 20151
[email protected]
📞 571-776-6705